Shipping Information
Domestic Shipping (United States)
All Éclat orders are shipped from Houston, Texas (2514 Maxroy Street). Each piece is carefully hand-made to order, ensuring premium craftsmanship and quality before it reaches you.
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Standard Shipping (Orders $70 and up): Free
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Standard Shipping (Orders $0 – $69.99): $8 USD
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Express Shipping: $15 USD
Processing Time:
Please allow 1–3 business days for order confirmation and an additional 2–3 business days for production while your jewelry is being hand-crafted and polished. Once completed, your order will be shipped using the method selected at checkout.
Estimated Delivery:
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Standard U.S. Delivery: 3–7 business days
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Express U.S. Delivery: 1–3 business days
You will receive a tracking link via email once your order has shipped.
International Shipping
Éclat ships worldwide. International shipping rates are calculated at checkout and depend on your country of residence. Delivery times vary based on customs and local carrier speeds. Please note that international customers are responsible for any duties, taxes, or import fees required by their country.
Estimated international delivery is typically 7–21 business days after production and dispatch.
Order Tracking
After your order ships, a confirmation email with your tracking information will be sent. Please allow up to 24 hoursfor tracking updates to appear in the system.
Lost or Delayed Packages
If your package is delayed or lost in transit, reach out to us at support@theeclatjewelry.com with your order number. Our team will help contact the carrier and ensure your order is resolved quickly.